It all begins with an observation.

As a scholar-practitioner, Mateo’s work is guided by one central goal: To design and deliver evidence-based interventions that advance change leaders at the intersection of identities.

Dr. Mateo Cruz (pronouns: he/him) is a nationally recognized teaching-scholar at Bentley University. His primary research examines unconscious, invisible, and/or covert dynamics that occur in workplace contexts specific to diversity, equity, inclusion, social justice (DEIJ), and change. His research has been published in top management and psychology outlets and presented to academic & executive audiences in the US, UK, and South Africa.

Mateo teaches a wide range of courses including organizational theory, group & team dynamics, interpersonal relations, change leadership, and applied research. His teaching spans undergraduate, graduate, and executive audiences. He has received two “Innovation in Teaching” awards, the Joseph M. Cronin Award for Academic Advising & Mentoring, and the Dr. Earl L. Avery MLK Leadership Award. In 2025, Mateo received the national “New Educator Award” from the Management & Organizational Behavior Teaching Society (MOBTS), a prestigious recognition of his classroom impact and groundbreaking research on teaching and learning in business education.

Mateo holds 25+ years of experience as an organization development and change (ODC) consultant & trainer specializing in inclusive leadership, group & team dynamics, and organizational change. He currently serves as a Faculty Advisor to the Center for Women and Business at Bentley University and is a proud member of the Board of Directors for GLSEN National, the leading LGBTQ+ education advocacy organization in the US. In 2024, Mateo received Bentley’s Presidential Faculty Fellowship to direct Bentley's first annual Pride & Purpose Summit, a community learning event for LGBTQ+ professionals and their allies.

Mateo holds a Ph.D. and M.A. in social/organizational psychology from Columbia University, and a B.A. in social work and psychology from the University of Portland.

Dr. Cruz is an active contributor to internal (at Bentley University) and external events.

Where is Mateo now?

“No action without research; no research without action.”

Kurt Lewin

Check out Mateo’s research.

  • Fulfilling the promise of greater workplace inclusion increasingly hinges on advantaged group employees’ oppositional courage (OC)—a non-normative form of allyship involving significant risk to the actor. Research suggests OC may not only offer instrumental benefits to marginalized employees but also convey a powerful “message of value” from the actor. Yet these courageous acts do not occur in a vacuum, suggesting they may carry more complex social consequences for marginalized employees. Drawing from theory on helping relations and research on social cognition, we argue that these risky acts can also inadvertently signal unique personal strength in the actor, triggering marginalized employees’ diminished image belief—a concern that others see them as weak and unable to stand up for themselves. We further propose that this perceived “image cost” depends on the actor’s humility as it relates to OC—what we term OC-specific humility (OCSH)—and that these dynamics, in turn, influence marginalized employees’ avoidance reactions. We tested our model using data from 785 trans employees. In Study 1, a qualitative analysis revealed three forms of humble behavior in relation to OC. In Study 2, we tested our hypotheses experimentally. In Study 3, we sought to replicate our results with a time-lagged survey. Two supplemental studies included a scale development effort aimed to validate a measure of OCSH and an additional experiment. Overall, the results provided mixed support for our theoretical model. We conclude by discussing the theoretical and practical implications of our research, as well as avenues for future work.

  • Women in historically male-dominated careers such as science, technology, engineering, and mathematics (STEM) contend with masculine contest cultures (MCCs). MCCs are work environments that encourage competition to achieve dominance, promotions, and other rewards. Such workplaces induce stress, particularly for those in the numerical minority, who experience pressure to adhere to masculine norms. Although support from one's romantic partner can buffer negative experiences of workplace stress, limited research exists about the role of partner (positive) dyadic coping when faced with hostile work environments. Grounded in the systemic transactional model of dyadic coping, we conducted a two-phase sequential mixed-method study. Phase 1 included a cross-sectional study that examined whether women faculty's perceptions of MCC in STEM departments at research-focused universities were associated with turnover intentions, and if partner positive dyadic coping buffered this association. Phase 2 included a qualitative study, applying a thematic analysis to explore how women STEM faculty experience their partner's supportive behaviors during times of workplace stress. Findings highlight how romantic partner support can buffer negative experiences of workplace stress. This research calls attention to university administrators to think beyond the workplace when identifying support resources for faculty in promoting well-being.

  • Management educators play a central role in the development of student diversity, equity, and inclusion (DEI) competencies. Yet few resources exist to support management faculty to teach about concepts beyond the binary constructs of “men” and “women” despite the increased visibility of transgender and nonbinary (TGNB) issues in DEI work. In the following chapter, we explain why TGNB integration into the management curriculum is relevant, necessary, and central to the advancement of intersectional social justice in our institutions. We also identify and untangle four paradoxes faculty may grapple with when teaching TGNB content including: (1) defining gender; (2) adopting inclusive language; (3) validating TGNB students’ identities; and (4) approaching TGNB issues from a positive, yet realistic, perspective. We argue that the effective integration of TGNB content in management education calls for a reflexive approach, one where faculty become comfortable with the discomfort of not knowing. We conclude with a summary of practical recommendations and resources for TGNB integration in the management classroom.

  • Profiles in persistence: A latent profile analysis of coping strategies among women in the sciences

    The purpose of this study was to examine how women in STEM occupations engage multiple coping strategies across locations of response. Beyond discovering merely “high” or “low” engagement with specific strategies in isolation, our work presents a complex and multifaceted display of strategies combined in unique constellations.

  • Inside the prism of an invisible threat: Shining a light on the hidden work of contending with systemic stereotype threat in STEM field

    The purpose of this research was to understand how women in academic STEM navigate careers in professional contexts that are infused with systemic stereotype threat.

  • Sexual harassment training: Often necessary but rarely sufficient

    Even the best developed and most evidence-based training will have limited impact if the training is embedded in an institutional context that does not support the training, or worse, tolerates incivility and other exclusionary behaviors.

  • Context - Levels - Culture: A diagnostic framework for consulting to diversity, equity, and inclusion change in organizations

    The purpose of this paper is to propose a systems approach to diagnosing DEI issues in organizations for consultation and change.

Read the latest headlines.

  • Artificially intelligent (AI) technologies are positioned to disrupt the world of work. But creating a workplace where employees feel valued and able to bring their unique perspectives to the table still takes some very human skills. Bentley Magazine, Summer 2023.

  • As DEI consultants, students offer strategies for improving workplace culture. Read the full article HERE.

  • Dr. Cruz kicks off the start to Pride month as the keynote speaker at the Flag Raising Ceremony at Bentley University. Read the full article HERE.

  • In a Bentley University Newsroom article, Dr. Cruz’s student-led workshops spark conversations about DEI issues in — and outside — the workplace. Read the full article HERE.

  • In a Bentley University Newsroom article, Dr. Cruz’s student explores the hidden costs of bias in the Finance sector. Read the full article HERE.

  • In an Academic Minute article, Dr. Cruz writes about his research on women in STEM and the stereotype threat they face. Read the full article HERE.